YOU DRIVE IT
57 Berlin Street
Montpelier, VT 05602
Frequently Asked Questions
Can I Provide My Own Parts?
Of course! That's never a problem. We provide only top quality parts from local suppliers. We select these parts for their known quality and long lifetime. In the rare case that there's a problem with a part we provide, we take care of any warranty exchange on your behalf and get you back on the road as fast as possible. However if you prefer to provide your own parts, please be aware that you'll be responsible for dealing with any warranty issues that may arise from the use of those parts. You'll need to get them exchanged on your own, and your vehicle may be un-drivable during the exchange period. Our labor rate may also be higher in some circumstances.
Do I Need An Appointment?
For most work, an appointment is preferred. If it's something simple and quick like a wheel torque or air pressure check, we can probably fit you in any time. Mondays are typically our busiest day, so we're less likely to be able to accommodate walk-ins on that day.
Can I Get A Ride To Work?
Yes. We are more than willing to drop you off and/or pick you up. We also offer a loaner car and loaner bicycles for local use while we work on your car.
Can I Drop My Car Off Overnight?
Yes! Please lock your doors and put your key in our overnight drop-off box.
Do You Have WiFi Internet Access?
Yes, and it's free! Just ask us for the access credentials. You can check your email, browse the web, and continue to take care of business while we work on your vehicle.
What Forms of Payment Do You Accept?
We accept American Express, Mastercard, Visa, Discover and Cash. Checks will be accepted with prior approval.